{"id":308,"date":"2022-06-07T01:30:51","date_gmt":"2022-06-07T01:30:51","guid":{"rendered":"https:\/\/modtour.travelerwp.com\/?page_id=308"},"modified":"2025-03-30T19:49:34","modified_gmt":"2025-03-30T16:49:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/nomado.kg\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"308\" class=\"elementor elementor-308\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e07b0df e-flex e-con-boxed e-con e-parent\" data-id=\"4e07b0df\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39a7a8d3 elementor-widget elementor-widget-heading\" data-id=\"39a7a8d3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-34471327 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"34471327\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-46e69fcb\" data-id=\"46e69fcb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-46566152 elementor-widget elementor-widget-st_faq\" data-id=\"46566152\" data-element_type=\"widget\" data-widget_type=\"st_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion faq style1\" id=\"accordion_booking-and-payment\">\r\n    <div class=\"accordion-item\">\r\n        <h2 class=\"accordion-header\" id=\"heading_booking-and-payment\">\r\n            <button class=\"accordion-button   collapsed\"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#st-booking-and-payment\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"booking-and-payment\"\r\n            >\r\n                Booking and Payment?            <\/button>\r\n        <\/h2>\r\n        <div id=\"st-booking-and-payment\" class=\"accordion-collapse collapse \"\r\n            aria-labelledby=\"heading_booking-and-payment\"\r\n            data-bs-parent=\"#accordion_booking-and-payment\"\r\n        >\r\n            <div class=\"accordion-body\">\r\n                How can I book a tour?\nYou can book a tour by filling out the booking form on the website or by contacting us directly.\n\nWhat payment methods are accepted?\nWe accept credit cards, PayPal, and cash payments upon arrival.\n\nIs it possible to cancel or modify a booking?\nYes, cancellations or changes can be made up to 24 hours before the tour begins.\n\nWhat is the refund policy?\nFull refunds are available if requested more than 48 hours before the tour start.            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73607a2b elementor-widget elementor-widget-st_faq\" data-id=\"73607a2b\" data-element_type=\"widget\" data-widget_type=\"st_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion faq style1\" id=\"accordion_tours-and-guides\">\r\n    <div class=\"accordion-item\">\r\n        <h2 class=\"accordion-header\" id=\"heading_tours-and-guides\">\r\n            <button class=\"accordion-button   collapsed\"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#st-tours-and-guides\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"tours-and-guides\"\r\n            >\r\n                Tours and Guides            <\/button>\r\n        <\/h2>\r\n        <div id=\"st-tours-and-guides\" class=\"accordion-collapse collapse \"\r\n            aria-labelledby=\"heading_tours-and-guides\"\r\n            data-bs-parent=\"#accordion_tours-and-guides\"\r\n        >\r\n            <div class=\"accordion-body\">\r\n                What is included in the tour price?\nGuide services, transportation, meals, and entry fees are included.\n\nWhat languages do the guides speak?\nOur guides speak Kyrgyz, Russian, English, and German.\n\nHow many people are usually in a tour group?\nTypically, groups consist of 10-15 people.\n\nCan we arrange private tours?\nYes, we can organize private tours based on your preferences.\n\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d4793e9 elementor-widget elementor-widget-st_faq\" data-id=\"6d4793e9\" data-element_type=\"widget\" data-widget_type=\"st_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion faq style1\" id=\"accordion_safety-and-health\">\r\n    <div class=\"accordion-item\">\r\n        <h2 class=\"accordion-header\" id=\"heading_safety-and-health\">\r\n            <button class=\"accordion-button   collapsed\"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#st-safety-and-health\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"safety-and-health\"\r\n            >\r\n                Safety and Health            <\/button>\r\n        <\/h2>\r\n        <div id=\"st-safety-and-health\" class=\"accordion-collapse collapse \"\r\n            aria-labelledby=\"heading_safety-and-health\"\r\n            data-bs-parent=\"#accordion_safety-and-health\"\r\n        >\r\n            <div class=\"accordion-body\">\r\n                How is safety ensured during tours?\nOur tours include trained guides and safety precautions.\n\nWhat should I bring with me?\nBring personal documents, comfortable clothing, water, and sunscreen.\n\nWho should I contact if I have health issues during the tour?\nYou can contact your guide or our support team.            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79795e34 elementor-widget elementor-widget-st_faq\" data-id=\"79795e34\" data-element_type=\"widget\" data-widget_type=\"st_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion faq style1\" id=\"accordion_technical-questions\">\r\n    <div class=\"accordion-item\">\r\n        <h2 class=\"accordion-header\" id=\"heading_technical-questions\">\r\n            <button class=\"accordion-button   collapsed\"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#st-technical-questions\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"technical-questions\"\r\n            >\r\n                Technical Questions            <\/button>\r\n        <\/h2>\r\n        <div id=\"st-technical-questions\" class=\"accordion-collapse collapse \"\r\n            aria-labelledby=\"heading_technical-questions\"\r\n            data-bs-parent=\"#accordion_technical-questions\"\r\n        >\r\n            <div class=\"accordion-body\">\r\n                What if I encounter an error while booking on the website?\nImmediately contact our technical support team.\n\nHow can I receive my booking confirmation?\nThe confirmation will automatically be sent to your email.\n\nHow can I check my booking status?\nYou can check it in the &quot;My Bookings&quot; section on our website.            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1304add7\" data-id=\"1304add7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7deaafde elementor-widget elementor-widget-st_faq\" data-id=\"7deaafde\" data-element_type=\"widget\" data-widget_type=\"st_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion faq style1\" id=\"accordion_local-information\">\r\n    <div class=\"accordion-item\">\r\n        <h2 class=\"accordion-header\" id=\"heading_local-information\">\r\n            <button class=\"accordion-button   collapsed\"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#st-local-information\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"local-information\"\r\n            >\r\n                Local Information            <\/button>\r\n        <\/h2>\r\n        <div id=\"st-local-information\" class=\"accordion-collapse collapse \"\r\n            aria-labelledby=\"heading_local-information\"\r\n            data-bs-parent=\"#accordion_local-information\"\r\n        >\r\n            <div class=\"accordion-body\">\r\n                What is the weather like in Kyrgyzstan?\nSummers are hot, and winters are cold in Kyrgyzstan. Please prepare accordingly.\n\nWhere is the best place to exchange currency?\nIt is best to exchange currency at banks or official exchange offices.\n\nHow good are Wi-Fi and mobile connectivity?\nConnectivity is good in cities and tourist areas but may be limited in mountainous regions.            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63682216 elementor-widget elementor-widget-st_faq\" data-id=\"63682216\" data-element_type=\"widget\" data-widget_type=\"st_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion faq style1\" id=\"accordion_local-food-and-culture\">\r\n    <div class=\"accordion-item\">\r\n        <h2 class=\"accordion-header\" id=\"heading_local-food-and-culture\">\r\n            <button class=\"accordion-button   collapsed\"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#st-local-food-and-culture\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"local-food-and-culture\"\r\n            >\r\n                Local Food and Culture            <\/button>\r\n        <\/h2>\r\n        <div id=\"st-local-food-and-culture\" class=\"accordion-collapse collapse \"\r\n            aria-labelledby=\"heading_local-food-and-culture\"\r\n            data-bs-parent=\"#accordion_local-food-and-culture\"\r\n        >\r\n            <div class=\"accordion-body\">\r\n                What local dishes must I try?\nBe sure to try traditional Kyrgyz dishes like Plov, Beshbarmak, Manty, and Lagman.\n\nWhat should I know about local customs?\nRespect local traditions and wear appropriate attire when visiting mosques and religious sites.            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78b588c3 elementor-widget elementor-widget-st_faq\" data-id=\"78b588c3\" data-element_type=\"widget\" data-widget_type=\"st_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion faq style1\" id=\"accordion_transportation-and-logistics\">\r\n    <div class=\"accordion-item\">\r\n        <h2 class=\"accordion-header\" id=\"heading_transportation-and-logistics\">\r\n            <button class=\"accordion-button   collapsed\"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#st-transportation-and-logistics\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"transportation-and-logistics\"\r\n            >\r\n                Transportation and Logistics            <\/button>\r\n        <\/h2>\r\n        <div id=\"st-transportation-and-logistics\" class=\"accordion-collapse collapse \"\r\n            aria-labelledby=\"heading_transportation-and-logistics\"\r\n            data-bs-parent=\"#accordion_transportation-and-logistics\"\r\n        >\r\n            <div class=\"accordion-body\">\r\n                Where do tours start and finish?\nTours usually begin in Bishkek city or at a location specified by you.\n\nDo you provide airport transfer services?\nYes, we offer airport pickup and drop-off services.\n\nHow can I use public transportation?\nYour guide can advise you about public transportation routes and options.            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72abbd61 elementor-widget elementor-widget-st_faq\" data-id=\"72abbd61\" data-element_type=\"widget\" data-widget_type=\"st_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion faq style1\" id=\"accordion_contact-and-support\">\r\n    <div class=\"accordion-item\">\r\n        <h2 class=\"accordion-header\" id=\"heading_contact-and-support\">\r\n            <button class=\"accordion-button   collapsed\"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#st-contact-and-support\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"contact-and-support\"\r\n            >\r\n                Contact and Support            <\/button>\r\n        <\/h2>\r\n        <div id=\"st-contact-and-support\" class=\"accordion-collapse collapse \"\r\n            aria-labelledby=\"heading_contact-and-support\"\r\n            data-bs-parent=\"#accordion_contact-and-support\"\r\n        >\r\n            <div class=\"accordion-body\">\r\n                How can we contact you?\nYou can contact us through the website contact form, email, or phone.\n\nIs there an emergency contact number?\nYes, our 24\/7 emergency number is: +996 XXX XXX XXX.\n\nIn what languages is your support service available?\nOur support is available in Kyrgyz, Russian, and English.            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-222e8254 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"222e8254\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1717fc56\" data-id=\"1717fc56\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3bc2ad95 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3bc2ad95\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-18e655da elementor-hidden-mobile\" data-id=\"18e655da\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-168c8f11 elementor-widget elementor-widget-image\" data-id=\"168c8f11\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/via.placeholder.com\/1290x870\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-77334924\" data-id=\"77334924\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5c5f14c4 elementor-widget elementor-widget-heading\" data-id=\"5c5f14c4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Get special offers, and more from Traveler<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69b518fd elementor-widget elementor-widget-heading\" data-id=\"69b518fd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Subscribe to see secret deals prices drop the moment you sign up!<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7763d1ed elementor-widget elementor-widget-shortcode\" data-id=\"7763d1ed\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">[mc4wp_form id=\"209\"]<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions Booking and Payment? How can I book a tour? You can book a tour by filling out the booking form on the website or by contacting us directly. What payment methods are accepted? We accept credit cards, PayPal, and cash payments upon arrival. Is it possible to cancel or modify a booking? [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-blank.php","meta":{"footnotes":""},"class_list":["post-308","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.5 (Yoast SEO v24.8.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - NOMADO<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nomado.kg\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:description\" content=\"Frequently asked questions Booking and Payment? How can I book a tour? 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How can I book a tour? You can book a tour by filling out the booking form on the website or by contacting us directly. What payment methods are accepted? We accept credit cards, PayPal, and cash payments upon arrival. Is it possible to cancel or modify a booking? 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