Effective Date: 01.03.2025
Last Updated: 09.04.2025
Contact Email: nomadoplatform@gmail.com
1. Who We Are
Nomado is an online platform that connects travelers with local tour operators in Kyrgyzstan. We are committed to safeguarding your personal information and being transparent about how we use it.
2. What Information We Collect
– Personal Information: Name, email, phone number, nationality, and other contact details.
– Booking Information: Tour details, preferences, and payment status.
– Payment Data: Securely processed by third-party providers; we do not store card numbers.
– Usage Data: Pages visited, clicks, and interactions on our site (via cookies and analytics).
– Communications: Messages between users and support or between travelers and providers.
3. How We Use Your Data
– Process bookings and payments
– Communicate with you about your trips or inquiries
– Improve platform performance and user experience
– Detect and prevent fraud or abuse
– Comply with legal obligations
4. Cookies and Tracking
We use cookies to:
– Remember your preferences
– Analyze site usage with tools like Google Analytics
– Improve website functionality
You can adjust your cookie preferences in your browser settings.
5. How We Share Your Data
We may share your data with:
– Tour Providers you book with (e.g. your name and contact info)
– Payment processors to complete transactions
– Legal authorities when required by law
– Service providers who support our platform (e.g. analytics or email services)
We do not sell your personal data to third parties.
6. Data Storage and Security
We take reasonable steps to protect your data from unauthorized access, loss, or misuse. Your data is stored on secure servers, and sensitive info (like payment data) is encrypted and handled by trusted payment processors.
7. Your Rights
You have the right to:
– Access the personal data we hold about you
– Correct inaccurate information
– Request deletion of your data
– Object to or restrict certain data uses
To exercise any of these rights, contact us at nomadoplatform@gmail.com.
8. Third-Party Links
Our platform may include links to third-party websites. We are not responsible for their content or privacy practices.
9. Children’s Privacy
Nomado is not intended for use by children under 16. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically. Continued use of our platform after updates indicates acceptance.
11. Contact Us
For questions or concerns about this Privacy Policy, contact:
nomadoplatform@gmail.com
13. Payment options
Kymyz travel LLC
Optima bank OJSC
BIC: 109018
B/c: 1091820820750101